IT Support as a service ( SUAAS )
Choose Your Plans & Pricing
Small Medium Enterprise (SME)
Small Medium Enterprise (SME)
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REMOTE SUPPORT
Rm 1,190.00
40 CASES
- Unlimited User
- Unlimited IT Task
- 1st level On-Premise User Support
Recommended :
- For first time user
- For Small and Medium enterprises
Terms & Conditions :
- Validity extends for a duration of 1 year.
- Operational hours are Monday to Friday, from 9AM to 6PM.
- The final opportunity to submit requests is at 5PM.
- An additional charge will be applicable if the work extends beyond 6PM.
- Full prepayment is required.
- Should issues beyond the scope of 1st level support such as replacement IT parts for servers, hardware, software, licenses subscription or IT peripherals are identified, the matter will be escalated to technical sales team.
- Rates are subject to change without prior notice.